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ICDL Workforce

Essential Skills

Computer Essentials

Online Essentials

Office Applications

Documents (previously Word Processing)



Good Practice

I.T Security

Online Collaboration

Data Protection

​Information Literacy

ICDL Professional

ICDL Profile

Endorsed Programmes

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Many jobs now entail the use of technology. This requirement continues to grow, even in sectors considered traditional or non-technical. Online tools and mobile apps today perform a huge range of functions that were once paper-based.

The workplace is digital, and in today’s competitive environment, employers highly value digital skills. Having the certified ability to use devices and tools confidently and productively is an effective way for workers to set themselves apart.

ICDL Workforce modules

Designed to build the critical digital skills of the modern workplace, ICDL Workforce is a tiered programme that will help employees with the effective use of technology.

It starts with the Essential Skills modules that are important for many other ICDL programmes. The Office Applications modules develop skills that are commonly used in working life. Complementing these skills are the Good Practice modules, which ensure safe, legal, and productive use of technology in the workplace.

The modules in ICDL Workforce are:


Essential Skills 


This module will teach you the essential concepts and skills relating to the use of devices, file creation and management, networks, and data security.


This module will teach you the essential concepts and skills relating to web browsing, effective information search, online communication, and e-mail.


Office Applications 

DOCUMENTS (Previously Word Processing)


This module teaches you to use a word processing application to accomplish everyday tasks associated with creating, formatting, and finishing small-sized word processing documents, such as letters and other everyday documents




This module teaches you to understand the concept of spreadsheets and to use a spreadsheet application. It will enable you to perform tasks associated with developing, formatting, modifying, and using a spreadsheet, using standard formulas and functions, and competently create and format graphs or charts.


This module will enable you to demonstrate competence in using presentation tools on a computer. It will teach you to perform tasks such as creating, formatting, modifying, and preparing presentations using different slide layouts for display and printed distribution.

Good Practice


This IT Security module has been developed to enable you, the computer user (rather than IT professionals), to identify and protect yourself and their organization from common security challenges when using ICT. It will also teach you how to operate safely when online.


This module teaches you how to effectively collaborate on online/remote projects, either for work or study. It sets out concepts and skills relating to the setup and use of online collaborative tools, such as storage, productivity applications, calendars, social media, web meetings, learning environments, and mobile technology.


Learn essential knowledge relating to data protection concepts and principles, data subject rights, the implementation of data protection policies and measures, and regulatory compliance.



Learn essential concepts and skills relating to identifying, searching, evaluating, organizing, and communicating online information.

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